However along the way, banks (as always) became very greedy and they think that they can make more money from you through other means - where it is less risky. How? They start to charge you fees for all kinds of things. They charge unnecessary high fees for late repayment. They charge high fees for overseas remittance. They also charge exorbitant fees for some basic banking functions like remittance, confirmation, trade finance etc. All those fees are categorised under the category of non-interest income in the bank's income statement.
As you can see, banks main income comes from interest income and non-interest income (fee income), and you can add on another category to Islamic Banking Income for Malaysian banks. Interest income has largely elements of risks although it can be fully secured as in the lending for your homes, while non-interest income are most of the cases non or less-risky for example they are charging you for doing a Telegraphic Transfer, Treasuries, audit confirmation, changing of signatories etc. And of course Investment Banking fees are categorised under non-interest income.
Over here, we want to see which bank is the one which concentrates on providing more basic functions of a bank (i.e. lending etc) and doing less thinking of how to charge you fees only. Let's look at a comparison of three banks in Malaysia: Public Bank, Maybank and Hong Leong Bank. (I did not include CIMB as over the last 10 years they have acquired Southern and BCB, hence it may not be that accurate)
Comparison of three banks: Public, Maybank and Hong Leong |
If you look at Maybank, the Net Interest Income growth over the 10 years was 79% while non-interest income in fact grew more, by 215%. As a result of that ratio of net interest income to fee income dropped from 3.07x to 1.75x.
Hong Leong Bank was even worse. Their net interest income only grew by 35%, while fee income grew by a much whopping 210%. Hence, I am wondering whether they are more interested to make fee income or loans?
Err...from here, can you guess which bank would assumingly be taking more risk to make your hard-earned money?
Although this is a much simplistic way to explain how a bank functions as it can be much more complex, the writer feels that it is high time that Bank Negara looks at regulating banks charges especially in this age of exorbitant fee income.
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